Shipping & Returns
All sales are final.
Every hat is a handcrafted treasure therefore slight color variations in the straw color or natural stones are normal. Likewise, size variations between different hat styles might exist so make sure to order the correct size.
How long will delivery of my order take?
While some of the hats are in stock, others are made to made to order handcrafted hats and it takes around 2-3 weeks from production to delivery for domestic US customers.
How much does shipping cost?
We have flat rates on shipping depending on the method you choose.
Domestic Shipping Policy
Every order takes approximately 2-3 business days to process. Some shipments may be delayed by force majeure. We will be in contact if there is a significant delay.
Modern Monarchie is not liable for any products damaged or lost during shipping.
Damage/Incorrect Items
Defective, damaged or incorrect orders may be returned for exchange, if available, or store credit only. You must notify to hello@modernmonarchie.com within three (3) business days of receipt. An email with a shipping label will be sent to you for return. The merchandise mustn't be worn and deliver with original original packaging. Items damaged due to buyers’ negligence / improper packaging will not be accepted.
Exchanges must be sent via U.S. Postal Service, FedEx, or UPS. The customer is responsible for return shipping costs. We recommend insuring your shipment.We are not responsible for lost or damaged packages. Once your package has been received, your store credit will be processed within 10 business days.
If you have questions or concerns regarding a return or exchange, please contact hello@modernmonarchie.com
